Overview
These Terms and Conditions govern your use of the Whitney Parker Strategic Ops Group, LLC website and services. By accessing our website or engaging with our services, you agree to be bound by these terms. If you do not agree, please do not use our website or services.
Services
Whitney Parker Strategic Ops Group, LLC provides strategic operations consulting, workflow automation, lead response systems, appointment booking systems, and related operational services to businesses and individuals.
Services are provided on a project or retainer basis as agreed upon between Whitney Parker Strategic Ops Group, LLC and the client. Specific deliverables, timelines, and pricing are outlined in individual service agreements.
SMS Messaging Terms
By providing your phone number and opting in to receive SMS messages from Whitney Parker Strategic Ops Group, LLC you agree to the following:
You consent to receive text messages related to appointments, lead follow-up, missed call responses, service updates, and operational communications
Message frequency varies based on your interactions with our systems
Message and data rates may apply depending on your mobile carrier and service plan
You can cancel SMS service at any time by replying STOP to any message we send. After sending STOP you will receive a confirmation message and no further messages will be sent
For help reply HELP to any message or contact us at [email protected]
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes
SMS opt-in data and consent information will not be shared with any third parties under any circumstances
Website Use
By using our website you agree to:
Use the website only for lawful purposes
Not attempt to gain unauthorized access to any part of the website or its systems
Not transmit any harmful, offensive, or disruptive content
Not reproduce, distribute, or modify any website content without our written permission
Not use automated tools to scrape or collect data from our website
We reserve the right to restrict or terminate access to our website at any time without notice.
Intellectual Property
All content on our website including text, graphics, logos, images, and other materials is the property of Whitney Parker Strategic Ops Group, LLC and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without express written permission.
Payment Terms
Payment terms for services are outlined in individual service agreements or proposals. Unless otherwise agreed:
Invoices are due upon receipt unless a payment schedule is specified
Late payments may result in suspension of services
Deposits or upfront payments are non-refundable unless otherwise stated in writing
All prices are in US dollars
Limitation of Liability
To the fullest extent permitted by law, Whitney Parker Strategic Ops Group, LLC shall not be liable for:
Any indirect, incidental, special, or consequential damages
Loss of revenue, profits, data, or business opportunities
Damages resulting from third-party service disruptions including CRM platforms, communication tools, or automation systems
Any outcomes resulting from the use or inability to use our services
Our total liability in any matter shall not exceed the total amount paid by the client for the specific service giving rise to the claim.
Disclaimer of Warranties
Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or harmful components.
We do not guarantee specific business outcomes, revenue results, or operational performance from the use of our systems or services.
Third-Party Services
Our services may involve the use of third-party platforms and tools including but not limited to CRM systems, communication platforms, and automation software. We are not responsible for the performance, availability, or terms of third-party services. Your use of third-party platforms is subject to their respective terms and conditions.
Carrier Liability Disclaimer
Whitney Parker Strategic Ops Group, LLC is not responsible for any delays, failures, or errors in the delivery of SMS messages caused by mobile carriers or telecommunications providers. Carrier message delivery is not guaranteed and may vary based on network availability, carrier policies, and device compatibility. We are not liable for any damages or losses resulting from carrier-related message delivery issues, interruptions, or failures outside of our control.
Age Restriction
Our website, services, and SMS communications are intended for individuals who are 18 years of age or older. By using our website, submitting any form, or opting in to receive SMS messages from Whitney Parker Strategic Ops Group, LLC you confirm that you are at least 18 years of age. We do not knowingly provide services to or collect information from individuals under the age of 18. If we become aware that a minor has submitted information or opted in to receive communications, we will take immediate steps to remove that information and discontinue communication.Confidentiality
Both parties agree to keep confidential any proprietary or sensitive business information shared during the course of the service engagement. This obligation survives the termination of any service agreement.
Termination
We reserve the right to terminate or suspend services at any time if:
Payment obligations are not met
These terms are violated
Continued service is deemed impractical or inappropriate
Clients may terminate services in accordance with the terms outlined in their individual service agreement.
Governing Law
These Terms and Conditions are governed by the laws of the State of Maryland. Any disputes arising from these terms or our services shall be resolved in the courts of Maryland.
Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website or services after any changes constitutes your acceptance of the updated terms.
Contact Us
Whitney Parker Strategic Ops Group, LLC 9757 Evening Bird Lane, Laurel, MD 20723 Phone: +1 443-960-8045 Email: [email protected]
Website: whitneyparkerops.com
Automation-focused lead response systems for service businesses that want faster response times, cleaner communication workflows, and more booked appointments.
Missed Call Text Back
Automatically respond to missed inbound calls with immediate text follow-up and booking options.
AI Receptionist Support
AI-assisted lead response workflows that help answer inquiries, capture leads, and support appointment booking.
Lead Follow-Up & Reactivation
Automated follow-up systems that help businesses stay connected to leads and recover missed opportunities."
© Whitney Parker Strategic Ops Group, LLC. 2026. All Rights Reserved.